Frequently Asked Questions

Below is a list of a few of the frequently asked questions by our customers. This page will be updated with useful information as more questions are asked.

What types of arrangements do you offer?

We offer pre-made arrangements at various price points for those who want to grab and go. However, the real magic with floristry is making a bouquet of flowers with the exact flowers that you like. These will be expertly created for you in-store.

Do you offer custom floral designs for special occasions?

Yes we do. Please reach out via our contact page for more details.

What is the best way to care for fresh-cut flowers to ensure longevity?

To maintain freshness, use clean water and remove foliage below the waterline. Keep flowers in a cool, shaded area away from direct sunlight. Mist delicate blooms and rehydrate overnight if they wilt. Regularly prune and refresh the water for best results.

How far in advance should I place an order for a wedding or special event?

Every event is different. Please contact us early so we can help with flower sourcing, colours, and styling options.

Do you offer delivery services?

Yes. Floral deliveries require special handling. We’ve partnered with a trusted courier who ensures your flowers arrive safely, with tracking updates provided.

Can I request specific flowers or colour schemes for my arrangement?

Absolutely. We’ll do our best to match your preferences, while working with what’s available locally and sustainably.

What payment methods do you accept?

We accept card, cash, direct bank transfer, PayID, Apple Pay, Shop Pay, PayPal and Google Pay.

Do you provide floral arrangements for corporate events or business functions?

Yes we do. Reach out to us for details.

Are there any seasonal flowers that are particularly popular or recommended?

We prioritise Australian-grown seasonal flowers. When needed, we supplement with international varieties for rare or off-season requests.

Can I schedule a consultation to discuss my floral needs in detail?

Of course! Contact us here to schedule a meeting.

Do you provide flowers for funerals or memorial services?

We do, and we approach these with care and respect. Browse our range or contact us for custom arrangements.

What measures do you take to ensure the freshness and quality of your flowers?

Our florist visits the market at 3am twice a week to hand-select the best local flowers, ensuring quality and freshness from the start.

Can you accommodate specific themes or styles for weddings or other events?

Absolutely. We love working with your vision. Let’s meet and explore our wedding options.

Are there any eco-friendly options available, such as locally sourced flowers or sustainable packaging?

Yes. Our philosophy — Seasonal. Simple. Sustainable. — means we favour local growers and low-waste practices. We're leading sustainability in floristry across Brisbane.

How can I contact you in case of any questions or concerns?

What is your returns policy?

Fresh flowers are perishable, but we stand by our quality. If anything is not up to standard, we’ll refund or replace it without hesitation.

We make flower arrangements that look better and last longer. Our arrangements use seasonal flowers and foliage, and are sourced directly from the markets, so they remain fresher for longer. Click below to browse the collection now.